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SHIPPING POLICY

Shipping Overview

At www.stlytrove.shop, we take pride in delivering your carefully curated fashion essentials with efficiency and care. Our team processes orders within 1-2 business days, ensuring your summer-ready wardrobe—from breezy tops to versatile outerwear—reaches you in pristine condition. We partner with trusted carriers to maintain reliability across all shipments, whether you're refreshing your casual wear or upgrading your seasonal collection.

Shipping Timeframe

Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery timelines vary based on destination and carrier capacity. For most regions, transit ranges between 10-15 business days after dispatch. During peak seasons or unforeseen events (e.g., weather disruptions), slight delays may occur—we appreciate your patience and will proactively communicate any significant updates.

Shipping Costs

We offer transparent pricing tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60.
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more.

No hidden fees; all costs are displayed at checkout for clarity.

Shipping Regions

We currently serve customers across North America, Europe, and select parts of Asia and Oceania. Some remote locations or restricted territories (e.g., conflict zones) may be excluded—if your area isn’t eligible during checkout, feel free to contact [email protected] for potential alternatives.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. Monitor progress directly via the carrier’s portal or your account dashboard. For consolidated orders, tracking may update in phases—rest assured, we’ll notify you at each milestone.

Delayed or Lost Shipments

While rare, delays or lost packages can happen. If your shipment exceeds the estimated timeframe or tracking shows irregularities, contact our support team at [email protected] within 30 days of dispatch. Provide your order number and details, and we’ll collaborate with carriers to resolve the issue promptly, including replacements or refunds where applicable.

Customs & Import Duties

International orders may incur customs fees based on your country’s regulations. These charges (if applicable) are the customer’s responsibility and are not included in our pricing. We recommend checking local policies before ordering to avoid surprises. While we can’t predict or reimburse these fees, we ensure all paperwork accurately reflects order values to facilitate smooth clearance.
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